It’s all about balance. Get it?
Well that’s what we might hear a parent saying to his or her kids at
the ice rink, but here I wish to comment on the news media—all of it,
from years ago, to now with the instant speed of Twitter, and so on.
Is that too much to take in? Well maybe – but there are parallels to
be drawn and learned from down the ages.
I remember the B-movies from the U.S. viewed in my youth where the
newspaper editor, surrounded by cigarette fumes, barks instructions at
the hero “…go get the news - and if it ain’t there, make it up!” The
hapless lad exits and we know he has to grapple with his ethics to
find the true story that will make his editor happy and the readers,
too.
Over the years, I have been surprised to find the explosive headings
created by newspaper sub-editors really have little to do with the
storyline but everything to do with readership and maintaining the
paper’s cash flow as “no news” translates quickly into “no sales.” But
now, instead of walking the streets sweating over investigative
journalism, the modern journalist often sits at a desk reviewing a
cascade of #twitter streams.
Neal Mann (of WSJ) says he keeps ahead by understanding what his
well-researched tweeting authors are delivering. Neal has learned to
judge who says what “with accuracy” which, after a little further
research, may be forwarded to the news desk… and in some cases may be
announced on air within seconds of the first tweets being seen.
While the old-style newspapers used traditional metrics to evaluate
their impact (turnover, advertising income), the new bloggers use
on-line analytics (How many people read it? How many times was it
forwarded or shared? How many comments?) and there seems to be low
interest in truth or customer enlightenment. Bloomberg writers are
said to have a “dashboard” which indicates these metrics and which are
used to evaluate the writer’s salary – more impact, more cash – simply
because Bloomberg benefits directly.
The press now seem to support a strategy of harvesting data and
selling it as “information,” just as a “hot” story might move markets
and so raise the salary of the staffer at Bloomberg. Although I pick
on Bloomberg here, I am sure majors in the wire industry all do the
same: as Neal Mann says “… you’ve got to say ahead of the game.”
Four days ahead of the second Greek elections, I whizzed through the
English language TV news channels – Russia noted its flat markets
(after its two-day national holiday); France noted that oil prices
were falling slightly and that Euro ministers would meet at the end of
the month; in Spain its prime minister attempted to assure the
parliament that its recent loan had to be repaid later; while the
Italians refuted they would be next-in-line for a bailout; and
Bloomberg (again, sorry!) discussed the second month fall in U.S.
retail sales and how data affected the Asian, European and - as they
would soon open - the U.S. markets. Instant news, but a lack of
commentary on its potential evolution and how it might affect the
common man – no wonder they switch off.
In the UK, the Leveson Enquiry (into the culture, practice and ethics
of the press) continues day by day: it began in July 2011 and is
expected to end its data collection in July. The chairman, Lord
Justice Leveson, said the press provides an essential check on all
aspects of public life. That is why any failure within the media
affects all of us. At the heart of this inquiry, therefore, may be one
simple question: who guards the guardians? It covers the relationships
between the press barons, politicians and police; and the inquiry will
make recommendations on the future of press regulation and governance
consistent with maintaining freedom of the press and ensuring the
highest ethical and professional standards.
In fact, that inquiry, though British, affects us all because at its
heart lies the £30 billion global media enterprise of the Murdoch
family (world-wide via satellite and terrestrial TV and films,
newspapers and magazines). Their methods over the years have warped
from the traditional reporting to embrace all aspects of digital data
access in the search for “news.”
I suggest we need now to backtrack a little, to calm down, and to
refrain from “sound bites” and instant glimpses of “news.” We know
that a wide-angle lens can make a group of people from “Rent-a-Crowd”
waving banners and shouting nonsense look like a revolution,
especially if the intrepid reporter mouths-over a report from the
safety of the HQ desk. Words that seem to confirm the conflagration “…
here are images but we can’t confirm…”
What is really needed is that the international media covering
different sectors gather with the players in these sectors to hold
open Chatham House meetings to elicit truthful news which may then be
commented upon at length without innuendo and with conclusions that
are over-drawn due to the brevity of the news-flash. It is about
balance, not about the velocity of the Twitter, it’s about depth not
about a puff. We, as concerned global citizens deserve better from our
media.
Frak-Jürgen Richter is chairman and founder of Horasis, a global
business community
Horasis is a global visions community committed to enact visions for a sustainable future. (http://www.horasis.org)
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